To whom it may concern,
"We bought a new home a few months ago and ordered a fence to be installed around our home. Our contact person as hector. After His departure we were given Francisco as our contact person. We would like you to know Francisco was a breath of fresh air! He was most helpful and was in constant communication with us at all times. We know things happen that are not in our control in life, but Francisco kept us informed every step of the way. He went above and beyond to help us get our fence. We think he is an exceptional man and your company is lucky to have such a person in your employ."
Bob and Kathy Smith